Menu
Jun 17, 2019 Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the. I reported this issue to MS via their Report Issue form on Mac Remote Desktop client and got the following response: Set this key to a high value, like 10,000 HKEYLOCALMACHINESYSTEMCurrentControlSetControlTerminal Server. Once I followed these recommendations the problem stopped.
-->
We regularly update the Remote Desktop client for macOS, adding new features and fixing issues. Here's where you'll find the latest updates.
If you encounter any issues, you can always contact us by navigating to Help > Report an Issue.
Updates for version 10.3.9
Date published: 4/6/20
In this release we've made some changes to improve interoperability with the Windows Virtual Desktop service. In addition, we've included the following updates:
Note
This is the last release that will be compatible with macOS 10.12.
Updates for version 10.3.8
Date published: 2/12/20
It's time for our first release of 2020!
With this update, you can switch between Scancode (Ctrl+Command+K) and Unicode (Ctrl+Command+U) modes when entering keyboard input. Unicode mode allows extended characters to be typed using the Option key on a Mac keyboard. For example, on a US Mac keyboard, Option+2 will enter the trademark (™) symbol. You can also enter accented characters in Unicode mode. For example, on a US Mac keyboard, entering Option+E and the 'A' key at the same time will enter the character 'á' on your remote session.
Other updates in this release include:
Updates for version 10.3.7
Date published: 1/6/20
In our final update of the year, we fine-tuned some code and fixed the following behaviors:
Updates for version 10.3.6
Date published: 1/6/20
In this release, we addressed an issue that created zero-length files whenever you copied a folder from the remote session to the local machine using file copy and paste.
Updates for version 10.3.5
Date published: 1/6/20
We made this update with the help of everyone who reported issues. In this version, we've made the following changes:
Note
In this release, we now accept feedback for the Mac client only through UserVoice.
Updates for version 10.3.4
Date published: 11/18/19
We've been hard at work listening to your feedback and have put together a collection of bug fixes and feature updates.
Updates for version 10.3.3
Date published: 11/18/19
We've put together a feature update and fixed bugs for the 10.3.3 release.
First, we've added user defaults to disable smart card, clipboard, microphone, camera, and folder redirection:
Next, the bug fixes:
Updates for version 10.3.2
Date published: 11/18/19
In this release, we fixed a bug that made the display low resolution while connecting to a session
Updates for version 10.3.1
Date published: 11/18/19
We've put together some fixes to address regressions that managed to sneak into the 10.3.0 release.
Updates for version 10.3.0
Date published: 8/27/19
It's been a few weeks since we last updated, but we've been hard at work during that time. Version 10.3.0 brings some new features and lots of under-the-hood fixes.
![]() Updates for version 10.2.13
Date published: 5/8/2019
Updates for version 10.2.12
Date published: 4/16/2019
Updates for version 10.2.10
Date published: 3/30/2019
Updates for version 10.2.9
Date published: 3/6/2019
Updates for version 10.2.8
Date published: 3/1/2019
Updates for version 10.2.7
Date published: 2/6/2019
Updates for version 10.2.6
Date published: 1/28/2019
Note
There is a bug in macOS 10.14.0 and 10.14.1 that can cause the '.com.microsoft.rdc.application-data_SUPPORT/_EXTERNAL_DATA' folder (nested deep inside the ~/Library folder) to consume a large amount of disk space. To resolve this issue, delete the folder content and upgrade to macOS 10.14.2. Note that a side-effect of deleting the folder contents is that snapshot images assigned to bookmarks will be deleted. These images will be regenerated when reconnecting to the remote PC.
Updates for version 10.2.4
Date published: 12/18/2018 Excel keeps crashing on mac.
Remote Access Error Code 0x204
Updates for version 10.2.3
Date published: 11/06/2018
Updates for version 10.2.2
Date published: 10/09/2018
Updates for version 10.2.1
Date published: 08/06/2018
Updates for version 10.2.0
Date published: 07/24/2018
Updates for version 10.1.8
Date published: 05/04/2018
Updates for version 10.1.7
Date published: 04/05/2018
Updates for version 10.1.6
Date published: 03/26/2018
Applies to: Windows 10, Windows 8.1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2
Now that you've set up the Remote Desktop client on your device (Android, Mac, iOS, or Windows), you may have questions. Here are answers to the most commonly asked questions about the Remote Desktop clients.
The majority of these questions apply to all of the clients, but there are a few client specific items.
If you have additional questions that you'd like us to answer, leave them as feedback on this article.
Setting upWhich PCs can I connect to?
Check out the supported configuration article for information about what PCs you can connect to.
How do I set up a PC for Remote Desktop?
I have my device set up, but I don't think the PC's ready. Help?
First, have you seen the Remote Desktop Setup Wizard? It walks you through getting your PC ready for remote access. Download and run that tool on your PC to get everything set.
Otherwise, if you prefer to do things manually, read on.
For Windows 10, do the following:
Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.
You can grant permission for specific users to access this PC - to do that, click Select users that can remotely access this PC.Members of the Administrators group automatically have access.
Remote Desktop Error Windows 10
For Windows 8.1, follow the instructions to allow remote connections in Connect to another desktop using Remote Desktop Connections.
Connection, gateway, and networksRemote Desktop Error MessagesWhy can't I connect using Remote Desktop?
Here are some possible solutions to common problems you might encounter when trying to connect to a remote PC. If these solutions don't work, you can find more help on the Microsoft Community website.
Why can't I find or connect to my PC?
Check the following:
Why can't I sign in to a remote PC?
If you can see the sign-in screen of the remote PC but you can't sign in, you might not have been added to the Remote Desktop Users Group or to any group with administrator rights on the remote PC. Microsoft office mac student 2013. Ask your system admin to do this for you.
Which connection methods are supported for company networks?
If you want to access your office desktop from outside your company network, your company must provide you with a means of remote access. The RD Client currently supports the following:
VPN doesn't work
VPN issues can have several causes. The first step is to verify that the VPN works on the same network as your PC or Mac computer. If you can't test with a PC or Mac, you can try to access a company intranet web page with your device's browser.
Other things to check:
How can I test if VPN is working properly?
Verify that VPN is enabled on your device. You can test your VPN connection by going to a webpage on your internal network or using a web service which is only available via the VPN.
How do I configure L2TP or PPTP VPN connections?
If you are using L2TP or PPTP in your VPN, make sure to set Send all traffic to ON in the VPN configuration.
Web clientWhich browsers can I use?
The web client supports Microsoft Edge, Internet Explorer 11, Mozilla Firefox (v55.0 and later), Safari, and Google Chrome.
What PCs can I use to access the web client?
The web client supports Windows, macOS, Linux, and ChromeOS. Mobile devices are not supported at this time.
Can I use the web client in a Remote Desktop deployment without a gateway?
No. The client requires a Remote Desktop Gateway to connect. Don't know what that means? Ask your admin about it.
Does the Remote Desktop web client replace the Remote Desktop Web Access page?
No. The Remote Desktop web client is hosted at a different URL than the Remote Desktop Web Access page. You can use either the web client or the Web Access page to view the remote resources in a browser.
Can I embed the web client in another web page?
This feature is not supported at the moment.
Monitors, audio, and mouseHow do I use all of my monitors?
To use two or more screens, do the following:
Is bi-directional sound supported?
Bi-directional sound can be configured in the Windows client on a per-connection basis. The relevant settings can be accessed in the Remote audio section of the Local Resources options tab.
What can I do if the sound won't play?
Sign out of the session (don't just disconnect, sign all the way out), and then sign in again.
Mac client - hardware questionsIs retina resolution supported?
Yes, the remote desktop client supports retina resolution.
How do I enable secondary right-click?
In order to make use of the right-click inside an open session you have three options:
Is AirPrint supported?
No, the Remote Desktop client doesn't support AirPrint. (This is true for both Mac and iOS clients.)
Why do incorrect characters appear in the session?
If you are using an international keyboard, you might see an issue where the characters that appear in the session do match the characters you typed on the Mac keyboard.
This can occur in the following scenarios:
Microsoft Remote Desktop 10 Mac Error Code 0x204 Remote Desktop To Mac
You can fix this issue by manually setting the keyboard language for the remote session. See the steps in the next section.
How do language settings affect keyboards in a remote session?
There are many types of Mac keyboard layouts. Some of these are Mac specific layouts or custom layouts for which an exact match may not be available on the version of Windows you are remoting into. The remote session maps your keyboard to the best matching keyboard language available on the remote PC.
If your Mac keyboard layout is set to the PC version of the language keyboard (for example, French – PC) all your keys should be mapped correctly and your keyboard should just work.
If your Mac keyboard layout is set to the Mac version of a keyboard (for example, French) the remote session will map you to the PC version of the French language. Some of the Mac keyboard shortcuts you are used to using on OSX will not work in the remote Windows session.
If your keyboard layout is set to a variation of a language (for example, Canadian-French) and if the remote session cannot map you to that exact variation, the remote session will map you to the closest language (for example, French). Some of the Mac keyboard shortcuts you are used to using on OSX will not work in the remote Windows session.
If your keyboard layout is set to a layout the remote session cannot match at all, your remote session will default to give you the language you last used with that PC. In this case, or in cases where you need to change the language of your remote session to match your Mac keyboard, you can manually set the keyboard language in the remote session to the language that is the closest match to the one you wish to use as follows.
Use the following instructions to change the keyboard layout inside the remote desktop session:
On Windows 10 or Windows 8:
You might need to close and restart the application you are currently using for the keyboard changes to take effect.
Specific errorsWhy do I get an 'Insufficient privileges' error?
You are not allowed to access the session you want to connect to. The most likely cause is that you are trying to connect to an admin session. Only administrators are allowed to connect to the console. Verify that the console switch is off in the advanced settings of the remote desktop. If this is not the source of the problem, please contact your system administrator for further assistance.
Why does the client say that there is no CAL?Microsoft Remote Desktop For Mac Error Code 0x204
When a remote desktop client connects to a Remote Desktop server, the server issues a Remote Desktop Services Client Access License (RDS CAL) stored by the client. Whenever the client connects again it will use its RDS CAL and the server will not issue another license. The server will issue another license if the RDS CAL on the device is missing or corrupt. When the maximum number of licensed devices is reached the server will not issue new RDS CALs. Contact your network administrator for assistance.
Why did I get an 'Access Denied' error?
The 'Access Denied' error is a generated by the Remote Desktop Gateway and the result of incorrect credentials during the connection attempt. Verify your username and password. If the connection worked before and the error occurred recently, you possibly changed your Windows user account password and haven't updated it yet in the remote desktop settings.
Microsoft Remote Desktop 10 Mac Error Code 0x204What does 'RPC Error 23014' or 'Error 0x59e6' mean?
In case of an RPC error 23014 or Error 0x59E6 try again after waiting a few minutes, the RD Gateway server has reached the maximum number of active connections. Depending on the Windows version running on the RD Gateway the maximum number of connections differs: The Windows Server 2008 R2 Standard implementation limits the number of connections to 250. The Windows Server 2008 R2 Foundation implementation limits the number of connections to 50. All other Windows implementations allow an unlimited number of connections.
What does the 'Failed to parse NTLM challenge' error mean?
This error is caused by a misconfiguration on the remote PC. Make sure the RDP security level setting on the remote PC is set to 'Client Compatible.' (Talk to your system admin if you need help doing this.)
What does 'TS_RAP You are not allowed to connect to the given host' mean?
This error happens when a Resource Authorization Policy on the gateway server stops your user name from connecting to the remote PC. This can happen in the following instances:
Comments are closed.
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |